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Case Studies


O'Donoghue Dermatology Chooses IPitomy

Dr. Morgan O'Donoghue is a graduate of the Georgetown University School of Medicine. He finished his internship in Internal Medicine at Tulane University and then went on to complete his residency in Dermatology and Cutaneous Surgery.

 

Dr. O'Donoghue specializes in diseases of the skin, hair and nails as well as skin cancer, BOTOX® Cosmetic, laser surgery and vein treatment.

 

He is board-certified by the American Board of Dermatology. He is also fellow of the American Academy of Dermatology and the Florida Society of Dermatologic Surgeons and the Sarasota County Dermatologic Society.

 

Dr. O'Donoghue has been honored with several national recognitions including "America's Top Physicians" for the past five years in a row. He is currently a medical staff member of both Doctors Hospital and Sarasota Memorial Hospital.

 

While opening a new office in Sarasota Florida, Dr.O’Donoghue wanted a phone system that could provide the telecommunications infrastructure for his busy practice and employ business strategies that improve the work flow of the office and enhance customer service.

 

IPitomy met the needs of a busy office by providing a businessTelephone system with the ability to grow with our practice” says Dr. Morgan O’Dnoghue, “the technology will not be obsolete and the ability to create the application we wanted is perfect.”

 

Dr. Odonoghue’s practice benefits from the ability of IPitomy to record music on hold and message on hold right in the system. This not only saves money on additional hardware devices for message on hold, but makes refreshing the message or music simple.

 

IPitomy’s convenient schedules add to the application by routing incoming calls to an after hours message. Patients are instructed how to reach the doctor after hours or on weekends without the need for an answering service.

 

The IPitomy system helps keep doctor and patient connected in the most efficient way while simplifying the operation.

 

Dr. Donoghue has a great telecommunications system that is meeting the needs of his busy practice. The system is expandable and will grow as the practice grows without expensive upgrades. The cost savings on integrated voice messaging, automated attendant, Conference Bridge and music on hold adds to the lasting value of the application.