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To use the Trouble Ticket System fill out the form to the right. Every support call begins with a trouble ticket. All Trouble Tickets are responded to as soon as possible. If your system is critically impaired we urge you to call AVS and speak to an Engineer. This service is free for clients that have a service contract with Advanced Voice Solutions. If you do not have a contract with AVS a support engineer will require you to provide a form of payment for the service to your equipment or to answer your question. If this is a common question please visit the knowledge base to see if the answer to your question is already posted. Many answers can be found in the AVS Knowledge Base.
Support Hours : Mon - Fri 9am to 5pm EST
Toll Free : 1-888-AVS-2001
Local Number : 1-718-850-2400
Fax Number : 1-718-850-2345
Contact via Trouble Ticket System First
Mailing Address :
Advanced Voice Solutions
87-72 96 Street
Woodhaven, NY 11421 USA
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Sales Department
